“Your most unhappy customers are your greatest source of learning.” -Bill Gates
Ouch!
If we take the emotion out of Bill’s quote we can see it for what it is, take down our masks, and have a conversation for the good of the whole.
When we, as a #personalbrand or #corporatebrand, make a mistake no shame or guilt needs to ensue.
…We all make mistakes, right?
One of the biggest opportunities in today’s market and culture is to ensure your client feels heard (seek 1st to understand) so that in integrity you can:
- Be accountable to what may need to change
- Learn
- Refine “best practices”
In doing so, everyone is a winner!
Over the last 18 years of being in business, while I value delivering excellence, I’ve become grateful for learning opportunities of this nature.
Why?
Because I don’t always get it right (but I have a pretty good track record!)
It’s made me a better businesswoman, speaker, trainer, coach…and client.
What about you?
What’s been your greatest source of learning in business?
CROSSING THE FINISH LINE:
Champion the customer experience through the way you S.E.L.L. yourself and your products and services.
(S) – Speak with impact
(E) – Engage with integrity, professionalism and brand alignment
(L) – Look the part
(L )- Live the brand called you out loud in a clear & empowered way
How can you inspire trust and confidence in your clients today?
#branding #accountability #coaching #customerexperience #customerengagement #customerservice
Tirelessly & decisively championing YOUr confident personal brand, identity & style breakthroughs for game-changing success in business & in life. Be the Total Package, Kim XO
425.503.9885
Kim Peterson works with professionals just like you who are serious about “no more excuses” and want to elevate above the status quo so you can differentiate yourself in the marketplace, achieve greater success with greater ease, and make a bigger impact in the world while attracting more of who and what your really want in business and in life!
As a Personal Brand/Style Consultant & Author/Speaker Kim takes a holistic, customized, and detail oriented approach to working with individuals, teams & organizations who desire to:
• Stand Out in a Crowded Market
• Elevate Their Influence & Leadership
• Achieve Aligned, Confident & Inspired Style
• Gain Clarity Around Their Vision, Values & Goals
• Create Impactful Elevator Pitches to Achieve More Wins
• BE Their Best Selves – Authentically Empowered & Aligned from the Inside-Out